ITS

ITS has worked collaboratively with all district departments and schools to define goals, develop plans and most importantly, implement new technology in the schools for the past several years. We continue the upgrade process of bringing every school to the district defined technology standards.

Terence O’Leary
Chief Operations Officer
Phone: (772) 429-7540
Fax: (772) 429-7563
David Jasa
ITS Program Manager
Phone: (772) 429-7540
Fax: (772) 429-7563

Need Support?

Support is handled using our Viper ticketing system.

Knowledgebase

Use our service catalog in the Viper ticketing system for knowledgebase self help.

Phone Support

If you can’t access Viper or need immediate assistance, please dial 429-HELP

Our Services
  • CAVS SERVICES

    This service provides and maintains integrated audio visual systems and equipment to select classrooms and specialty sites in the district.

  • ACCOUNT SERVICES

    This service provides and maintains personal accounts for district employees and students that allow them to access the district’s computer network.

  • EMAIL SERVICES

    This service provides and maintains personal email accounts to selected district customers.

  • MOBILE SERVICES

    This service provides and maintains portable mobile data devices, such as BlackBerrys, Androids and PDAs to selected district customers.

  • NETWORK AND WIRELESS SERVICES

    This service provides and maintains persistent network connectivity, including Internet access, in both wired and wireless environments to selected district sites.

  • PERIPHERAL SERVICES

    This service provides and maintains printers, scanners, fax machines and other non-computer technical equipment to select district customers.

  • PROJECT MANAGEMENT SERVICES

    This service provides tracking, budgeting, oversight and reporting for ITS projects.

  • SOFTWARE SERVICES

    This service provides enterprise software change and development services to select ITS customers.

  • TRAINING SERVICES

    This service provides training and consulting on the use of district technology to select district customers.

  • USER COMPUTER SERVICES

    This service provides and maintains desktop computer equipment and software, including PC workstations, laptops and tablet PCs to select district customers.

  • VOICE SERVICES

    This service provides voice telecommunications devices and connectivity to select sites and district customers.

ITS is inclusive of the following departments:
data
Jim Dunn
Data Processing Manager

Application Development, Web Development, Help Desk

The data processing team maintains the integrity and security of all essential district records. This includes student enrollment, attendance, grades, assessments, personnel, payroll, purchasing and financial records. They generate state and federally mandated reports and assist staff who perform data input, manipulation and extraction. They also design many of the databases and write some of the computer programs that are used throughout the district.

network
Julie Kittrell
Networking Infrastructure Organization Manager

Support for Networks, PCs, Software, Peripherals, Classroom AV systems

The network infrastructure team supports all technology for students, teachers, and support staff including PCs, printers, class audio-visual systems, phones, wired & wireless networks. They also support the software used with this technology and assist Professional Development in training where appropriate. Our prime project in the near future is assisting in implementing the new Skyward Student, Business, HR, Transportation and Food Service systems.

records
Lisa Huff
Records Center Specialist

Records Center

District Student Records houses student records of High School graduates and those who have withdrawn from the St. Lucie County Public School District.