ITS has worked collaboratively with all district departments and schools to define goals, develop plans and most importantly, implement new technology in the schools for the past several years. We continue the upgrade process of bringing every school to the district defined technology standards.

Need Support?

Support is handled using our AskLucie Ticket System.

Or call the help desk at 429-HELP (429-4357)

 

Knowledgebase

Use our service catalog in AskLucie for self help.

The knowledgebase contains guides for many topics and most likely what you need can be found there.

System Status


Title Status
Network Up
Canvas Up
iReady Up
Teams Up
Discovery Education Up
Imagine Learning Up
MyHRW Up
Nearpod Up
Flocabulary Up
Achieve 3000 Up
Reading Plus Up
Edgenuity Up

 

A list of available systems and a down/up status indicator for each.

Our Services
  • CAVS SERVICES

    This service provides and maintains integrated audio visual systems and equipment to select classrooms and specialty sites in the district.

  • ACCOUNT SERVICES

    This service provides and maintains personal accounts for district employees and students that allow them to access the district’s computer network.

  • EMAIL SERVICES

    This service provides and maintains personal email accounts to selected district customers.

  • MOBILE SERVICES

    This service provides and maintains portable mobile data devices, such as BlackBerrys, Androids and PDAs to selected district customers.

  • NETWORK AND WIRELESS SERVICES

    This service provides and maintains persistent network connectivity, including Internet access, in both wired and wireless environments to selected district sites.

  • PERIPHERAL SERVICES

    This service provides and maintains printers, scanners, fax machines and other non-computer technical equipment to select district customers.

  • PROJECT MANAGEMENT SERVICES

    This service provides tracking, budgeting, oversight and reporting for ITS projects.

  • SOFTWARE SERVICES

    This service provides enterprise software change and development services to select ITS customers.

  • TRAINING SERVICES

    This service provides training and consulting on the use of district technology to select district customers.

  • USER COMPUTER SERVICES

    This service provides and maintains desktop computer equipment and software, including PC workstations, laptops and tablet PCs to select district customers.

  • VOICE SERVICES

    This service provides voice telecommunications devices and connectivity to select sites and district customers.

  • WEBSITE SERVICES

    This service provides websites and website training to the district office and all schools.

     

ITS is inclusive of the following departments:
Jim Dunn
Data Processing Manager
Phone: (772) 429-7561

Application Development, Web Development, Help Desk

The data processing team maintains the integrity and security of all essential district records. This includes student enrollment, attendance, grades, assessments, personnel, payroll, purchasing and financial records. They generate state and federally mandated reports and assist staff who perform data input, manipulation and extraction. They also design many of the databases and write some of the computer programs that are used throughout the district.

Julie Kittrell
Networking Infrastructure Organization Manager
Phone: (772) 429-3944

Support for Networks, PCs, Software, Peripherals, Classroom AV systems

The network infrastructure team supports all technology for students, teachers, and support staff including PCs, printers, class audio-visual systems, phones, wired & wireless networks. They also support the software used with this technology and assist Professional Development in training where appropriate. Our prime project in the near future is assisting in implementing the new Skyward Student, Business, HR, Transportation and Food Service systems.

Laura Lovett-Estima
Records Center Specialist
Phone: (772) 429-5543

Records Center

District Student Records houses student records of High School graduates and those who have withdrawn from the St. Lucie County Public School District.